In Between · 8 November 2026
The experience of a hotel, restaurant or retreat develops through everyday use. Finding the entrance, holding a conversation at a table and moving from a shared setting to a private space all contribute to it. Spatial experience consultancy examines project decisions through these moments. The starting point is the person using the space: what they expect, what they need to do and when they encounter it.
Consider perception alongside use
A hotel lobby may accommodate someone waiting briefly, visitors meeting and a guest moving through with luggage. Each scenario raises different questions about seating, orientation and reception. A photograph captures one moment; it does not establish how the space works throughout the day. At design stage, plans and intended scenarios provide the basis for discussion. In an operating property, observations and information supplied by the team can add context.
Turn observations into decision questions
A statement such as "this area feels uncomfortable" needs to be developed before it informs a change. Who experiences the difficulty, at what moment, and while doing what? Which parts of the explanation are supported by information, and which remain assumptions? A crossing of movements near a waiting area might relate to layout, timing or the location of the welcome point. This is an illustrative scenario, not a reported finding from a particular hotel.
Prepare for an initial conversation
Useful starting material includes the property type, project stage, current plans, areas to be considered and decisions that remain open. For an operating venue, relevant feedback and possible observation periods can also help. The aim is to establish which decisions the review should support. Scope discussions can then address the report, missing information and coordination with other professionals. In Between provides independent review and decision support; the responsibilities for technical design and implementation should be defined with the relevant project teams.
At In Between, the work follows five steps: 01 Initial meeting, 02 Reading the space, 03 Assessment (application and the 1,175-criterion In Between Checklist), 04 Decision-support report and 05 Optional support. Report frameworks: Report templates.
Next step
Explore the approach page, then share your project stage and key questions through the contact page. This gives the initial conversation a practical focus and helps establish whether the proposed review matches the decisions ahead.